General Overview Key Dates & Roadmap Culture Onboarding Team Pre-Start Checklist FAQs
WELCOME

WELCOME TO
ARLO.

Trusted expertise. Mission-focused solutions. A culture grounded in integrity and accountability.

Welcome to the 'A' Team.
MISSION
Trusted Advisors

Delivering innovative solutions for the defense and intelligence communities.

VALUES
Integrity & Trusts

Built on accountability, respect, quality, and lasting partnerships.

VISION
Simplifying Complexity

Purposeful innovation designed to streamline mission-critical challenges.

TIMELINE

Key Dates & Roadmap

Your first 90 days are designed to provide clarity, support, and a structured path into your role. Below is a high-level overview of key onboarding milestones and what to expect as you transition into the team.
01
PRE-START
Prepare
5 Days Before

Complete onboarding paperwork, system setup, and direct deposit enrollment. Review onboarding expectations and prepare for any role-specific access or security requirements.

02
DAY 01
Activate
First Day

Begin your onboarding experience through guided, self-paced modules designed to introduce key resources, systems, teams, and organizational insights while helping you get connected and prepared for your role.

03
WEEK 01
Engage
First Week

Participate in team introductions, role-specific onboarding, and any required program or security briefings. Begin building familiarity with workflows, expectations, and organizational processes.

04
30 DAYS
Contribute
First 30 Days

Continue onboarding and role development through manager check-ins, team collaboration, training activities, and completion of any outstanding access requirements.

05
90 DAYS
Integrate
First 90 Days

Become fully integrated into your role through continued collaboration, training, and performance alignment while completing any remaining onboarding or compliance activities.

WHO WE ARE

WHO WE ARE

96.58 %
Employee Retention Rate
27 %
Veteran Community
21 %
Accessibility & Inclusion
150 + Hours
Annual Volunteer Service
10 + Events
Community & Culture

WORKFORCE GENERATIONS

17 %

Gen Z

41 %

Millennials

35 %

Gen X

7 %

Baby Boomers

RECOGNITION

Inc. 5000

Ranked among America's top 2,000 fastest-growing private companies for five consecutive years (2021–2025)

Inc. Regionals – Mid-Atlantic

A top-60 fastest-growing company in the Mid-Atlantic region for five consecutive years (2022–2026)

Washington Business Journal

Recognized as one of the fastest-growing companies in the Washington region for two consecutive years (2024–2025)

OUR CLIENTS

WHERE WE WORK

Where our team members live and work across the U.S.

Alabama
California
Colorado
District of Columbia
Florida
Idaho
Maryland
New York
Oklahoma
Pennsylvania
Texas
Utah
Virginia
States where our team members live
YOUR TEAM

Guides you through the
onboarding process and
ensures seamless transition.

Tia Bracey-Mugunda
Employee Engagement Manager
Scheduling security badging appointments: CAC issuance, access credentials.
Coordinating program onboarding forms required for contract compliance.
Helping with onboarding logistics: Meeting schedules, transition timelines.
General inquiries if you're unsure where to go for assistance.
| 202-984-0515
Email Tia →
To create a consistent experience, some employee photos have been professionally enhanced using AI-assisted technology. Images are intended to accurately reflect each team member.
Tia Bracey-Mugunda
Employee Engagement Manager
Scheduling security badging appointments: CAC issuance, access credentials.
Coordinating program onboarding forms required for contract compliance.
Helping with onboarding logistics: Meeting schedules, transition timelines.
General inquiries if you're unsure where to go for assistance.
| 202-984-0515
Email Tia →
YOUR TEAM

Manages employee benefits
and navigating through
HR information systems
and policies.

Kathy Phan
HR Generalist
Benefits enrollment & eligibility: Health, dental, vision, 401k, and insurance options.
Payroll setup: Direct deposit, tax forms, paycheck issues.
HR policies and compliance: PTO, leave of absence, handbook guidance
Completion of HR-related forms: I-9, W-4, direct-deposit setup)
| 202-984-0316
Email Kathy →
To create a consistent experience, some employee photos have been professionally enhanced using AI-assisted technology. Images are intended to accurately reflect each team member.
Kathy Phan
HR Generalist
Benefits enrollment & eligibility: Health, dental, vision, 401k, and insurance options.
Payroll setup: Direct deposit, tax forms, paycheck issues.
HR policies and compliance: PTO, leave of absence, handbook guidance
Completion of HR-related forms: I-9, W-4, direct-deposit setup)
| 202-984-0316
Email Kathy →
YOUR TEAM

Oversees timekeeping
and payroll processing.

Kelly Bui
Senior Payroll Specialist
Timesheet submissions: Costpoint guidance, charge codes, reporting hours correctly.
Payroll inquiries: Pay schedule, overtime, timecard deadlines.
Compliance with semi-monthly payroll policies: 1st–15th and 16th–end of month reporting.
| 202-827-5632
Email Kelly →
To create a consistent experience, some employee photos have been professionally enhanced using AI-assisted technology. Images are intended to accurately reflect each team member.
Kelly Bui
Senior Payroll Specialist
Timesheet submissions: Costpoint guidance, charge codes, reporting hours correctly.
Payroll inquiries: Pay schedule, overtime, timecard deadlines.
Compliance with semi-monthly payroll policies: 1st–15th and 16th–end of month reporting.
| 202-827-5632
Email Kelly →
YOUR TEAM

Provides technical support
for system access
and troubleshooting.

Kevin Koss
Senior Systems Administrator
Email and Microsoft credentials: Activating Arlo email, Microsoft 365, multi-factor authentication.
System logins & troubleshooting: Monday, CostpointConcur, SharePoint.
Equipment issues: If applicable, for Arlo-issued devices or system access problems.
| 202-827-5632
Email Kevin →
To create a consistent experience, some employee photos have been professionally enhanced using AI-assisted technology. Images are intended to accurately reflect each team member.
Kevin Koss
Senior Systems Administrator
Email and Microsoft credentials: Activating Arlo email, Microsoft 365, multi-factor authentication.
System logins & troubleshooting: Monday, CostpointConcur, SharePoint.
Equipment issues: If applicable, for Arlo-issued devices or system access problems.
| 202-827-5632
Email Kevin →
YOUR TEAM

Ensures personnel
security and contract
compliance requirements.

Jerard Jamerson
Assistant FSO
CAC issuance & renewal: Processing security credentials, working with the Onboarding Coordinator to schedule appointments.
Personnel security requirements: Clearance validation, compliance with security protocols.
Program indoctrination: Indoc & security briefings.
| 202-827-5632
Email Jerard →
To create a consistent experience, some employee photos have been professionally enhanced using AI-assisted technology. Images are intended to accurately reflect each team member.
Jerard Jamerson
Assistant FSO
CAC issuance & renewal: Processing security credentials, working with the Onboarding Coordinator to schedule appointments.
Personnel security requirements: Clearance validation, compliance with security protocols.
Program indoctrination: Indoc & security briefings.
| 202-827-5632
Email Jerard →
CHECKLIST

Pre-Start Checklist

Your onboarding journey begins here. This checklist outlines the key activities and milestones that will help you successfully transition into your new role. Complete each section as you progress through your first month at Arlo.
01
PRE-START
Prepare for Success

Everything to complete before your first day.

Read your Welcome Email
Visit the Preboarding Portal
Complete all onboarding paperwork
Log into ADP Workforce Now and complete your profile
Make sure you're prepared for Day One
02
DAY 01
Welcome to Arlo

Your first day essentials.

Activate your Microsoft account
Verify Outlook access
Confirm access to the Arlo Hub
Test Microsoft Teams access
03
WEEK 01
Learn & Connect

Your first week.

Complete required training
Meet your team
Learn communication channels
Attend contract indoctrination (if applicable)
04
30 DAYS
Thrive at Arlo

Your first month.

Meet cross-functional team members
Complete your 30-day check-in with your Onboarding Buddy
COMMON QUESTIONS

Frequently
Asked
Questions

Everything you need to know before your first day and throughout your onboarding journey. If you can't find the answer you're looking for, your Onboarding Team is just an email or phone call away.
01

What should I expect before my first day?

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After accepting your offer, you'll receive access to our preboarding portal where you can review key dates, complete onboarding tasks, learn about Arlo, and prepare for your first day. Your Onboarding Buddy will also reach out to introduce themselves and answer any questions you may have.
02

What should I expect on my first day?

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Your first day is focused on helping you get connected and feel welcome. You'll attend New Hire Orientation, meet your manager and teammates, receive an overview of Arlo's culture, and verify access to your systems and applications. Depending on your role, you'll also begin customer or contract-specific onboarding.
03

When will I receive my computer and system access?

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Your Microsoft account and email credentials will be provided before or on your first day. If Arlo is providing equipment, you'll receive instructions for pickup or shipment before your start date. If you're using customer-issued equipment, your Program Manager will coordinate those details with you.
04

Who do I contact if I need help?

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Your first point of contact is your Onboarding Buddy, who can assist with onboarding questions, navigating company resources, and connecting you with the appropriate department. For technical issues, contact the IT Help Desk. For payroll questions, contact Finance. For benefits, contact the HR team.
05

When do I enroll in benefits?

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Benefit enrollment begins after you become eligible based on your employment status. You'll receive enrollment instructions through ADP Workforce Now, and our HR team will provide additional information during New Hire Orientation.
06

How do I report my time and expenses?

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Arlo employees record their labor in Deltek Costpoint using their assigned charge codes. If your role requires travel, you'll use SAP Concur to submit expense reports and reimbursement requests. Training resources are available on the Arlo Hub.
07

Will I receive contract-specific training?

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Yes. If you're supporting a government contract, you'll complete any required customer orientation, security briefings, program indoctrination, and/or role-specific training during your first week or as directed by your Program Manager.
08

What is my Onboarding Buddy's role?

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Your Onboarding Buddy is here to help you have a successful start at Arlo. They can answer general questions, explain company resources, introduce you to our culture, and help connect you with the right people throughout your onboarding journey.
09

What happens after my first week?

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Onboarding doesn't end after Day One. During your first month, you'll continue learning your role, meet key partners across the company, complete required training, participate in regular manager check-ins, and meet with your Onboarding Buddy for your 30-day milestone.
10

Where can I find additional resources?

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The Arlo Hub contains helpful resources including: • Employee Handbook • Company Policies • Benefits Information • IT Support • Training Guides • Forms & Templates • Corporate News & Announcements