Welcome to the A Team

This is your hub for Arlo Solutions. As you prepare to join the 'A' team this site contains information, resources, and downloads to get you ready to run Day 1.

Meet the Onboarding Team

Our Onboarding Team is here to support you throughout your transition at Arlo. Whether you have questions about the contract, policies and procedures, benefits, payroll, IT or any other requests, we’re here to help!

Below you’ll find the key contacts who will guide you through your onboarding journey.

Tia Bracey-Muganda

Tia Bracey-Muganda, Employee Engagement Manager

🎯 Role: Guides you through the onboarding process and ensures a seamless transition

➡️ Your primary point of contact for:

  • Scheduling security badging appointments (CAC issuance, access credentials)
  • Coordinating program onboarding forms required for contract compliance
  • Helping with onboarding logistics (meeting schedules, transition timelines)
  • General inquiries if you’re unsure where to go for assistance

📧 | 📞 202-984-0515

Kathy Phan

Kathy Phan, HR Generalist

🎯 Role: Manages employee benefits and navigating through HR information system and policies.

➡️ Your primary point of contact for:

  • Benefits enrollment & eligibility (health, dental, vision, 401k, and insurance options)
  • Payroll setup (direct deposit, tax forms, paycheck issues)
  • HR policies and compliance (PTO, leave of absence, handbook guidance)
  • Completion of HR-related forms (I-9, W-4, direct deposit setup)

📧 | 📞 202-984-0316

Kelly Bui

Kelly Bui, Senior Payroll Specialist

🎯 Role: Oversees timekeeping and payroll processing.

➡️ Your primary point of contact for:

  • Timesheet submissions (Costpoint guidance, charge codes, reporting hours correctly)
  • Payroll inquiries (Pay schedule, overtime, timecard deadlines)
  • Compliance with semi-monthly payroll policies (1st–15th and 16th–end of month reporting)

📧 | 📞 202-827-5632

Kevin Koss

Kevin Koss, Senior Systems Administrator

🎯 Role: Provides technical support for system access and troubleshooting.

➡️ Your primary point of contact for:

  • Email & Microsoft credentials (Activating Arlo email, Microsoft 365, multi-factor authentication)
  • System logins & troubleshooting (Monday, Costpoint, Concur, SharePoint)
  • Equipment issues (if applicable, for Arlo-issued devices or system access problems)

📧 | 📞 202-827-5632

TBD, Project Manager

🎯Role: Oversees contract execution, mission alignment, and program success.

➡️ Your primary point of contact for:

  • Contract-specific questions about duties, deliverables, or operational concerns
  • Performance expectations and work assignments within the contract
  • Escalations related to contract scope, work conflicts, or changes in responsibilities

  • 📧 pending
  • 📞 pending

Tia Bracey-Muganda, Employee Engagement Manager

🎯Role: Guides you through the onboarding process and ensures a seamless transition

➡️ Your primary point of contact for:

  • Scheduling security badging appointments (CAC issuance, access credentials)
  • Coordinating program onboarding forms required for contract compliance
  • Helping with onboarding logistics (meeting schedules, transition timelines)
  • General inquiries if you're unsure where to go for assistance

Kathy Phan, HR Generalist

🎯Role: Manages employee benefits and navigating through HR information system and policies.

➡️ Your primary point of contact for:

  • Benefits enrollment & eligibility (health, dental, vision, 401k, and insurance options)
  • Payroll setup (direct deposit, tax forms, paycheck issues)
  • HR Policies and Compliance (PTO, leave of absence, handbook guidance)
  • Completion of HR-related forms (I-9, W-4, direct deposit setup)

Kelly King, Senior Payroll Specialist

🎯Role: Oversees timekeeping and payroll processing.

➡️ Your primary point of contact for:

  • Timesheet submissions (Costpoint guidance, charge codes, reporting hours correctly)
  • Payroll inquiries (Pay schedule, overtime, timecard deadlines)
  • Compliance with semi-monthly payroll policies (1st–15th and 16th–end of month reporting)

Kevin Koss, Senior Systems Administrator

🎯Role: Provides technical support for system access and troubleshooting.

➡️ Your primary point of contact for:

  • Email and Microsoft credentials (Activating Arlo email, Microsoft 365, multi-factor authentication)
  • System logins & troubleshooting (Monday, Costpoint, Concur, SharePoint)
  • Equipment issues (if applicable, for Arlo-issued devices or system access problems)

Matthew Roberts, Assistant FSO

🎯Role: Ensures personnel security and contract compliance requirements.

➡️ Your primary point of contact for:

  • CAC issuance & renewal (Processing security credentials, working with the Onboarding Coordinator to schedule appointments)
  • Personnel security requirements (Clearance validation, compliance with security protocols)
  • Program indoctrination (Indoc) & security briefings